Truth Be Told

Truth, Myths & the FBI: Behind the Badge with Jerri Williams

In this episode of the Truth Be Told podcast, host Dave Thompson, CFI interviews retired FBI agent Jerri Williams, who shares her extensive experience in law enforcement, particularly in communication and media relations. They discuss the importance of debunking myths about the FBI, the evolution of financial crimes, and the critical role of effective communication in interviews and crisis situations.
Jerri also reflects on her transition to media relations and the challenges of maintaining public safety while managing information dissemination. The conversation highlights the skills necessary for successful investigations and the nuances of portraying crime in fiction.
In this conversation, Jerri Williams shares her journey from being an FBI agent to becoming a successful author and podcaster. She discusses the challenges of writing fiction, the importance of balancing realism with entertainment, and the misconceptions surrounding the FBI in media. Jerri also highlights her experiences in podcasting, the evolution of her interview style, and her recent work as a consulting producer on a new TV show - Duster. Throughout the discussion, she emphasizes the significance of effective communication in both personal and professional contexts.
Check out Jerri's podcast: FBI Retired Case File Review
Duster - Newly released Max Original Series
Thank you to Axis Communications for supporting this episode!
Truths:
Myths about the FBI often stem from media portrayals.
Building rapport can turn suspects into informants.
Interviews should be conversations, not interrogations.
Crisis communication requires balancing accuracy and urgency.
Financial crimes evolve with technology and trends.
Public perception is shaped by how information is presented.
The role of a spokesperson is to represent the organization, not personal views.
Misconceptions can lead to prejudicial statements in media.
Fiction writing requires creativity and attention to detail.
Writing can be a painful process, but rewarding.
Realism in fiction is crucial for engaging storytelling.
Consistency in character development is key.
Podcasting can be a powerful platform for authors.
Evolving interview techniques can enhance storytelling.
FBI myths in media can mislead the public.
Collaboration between agencies can lead to successful outcomes.
Female agents are often misrepresented in media.
Developing informants is a critical part of FBI work.
Effective communication is about understanding the listener.

From Cringe to Credibility: Scroll-Stopping Truths with Dawn Faithfull and Matt Day

Stop scrolling.  This is an emergency.
Also, it's a hook.  A way to grab your listeners attention to increase engagement.
How can lessons from social media impact our everyday communication?
In this engaging conversation, Dave Thompson is joined by Dawn Faithfull and Matthew day – communication experts who excel in social media outreach and engagement.  They explore various aspects of communication and content creation, discussing the importance of authenticity, overcoming imposter syndrome, and the cultural shifts in how social media is perceived and utilized. They share personal experiences and insights on creating engaging content, the challenges faced in the process, and the evolving landscape of communication in the digital age.
In this conversation, the speakers explore the nuances of personal branding, the importance of effective communication, and the challenges of navigating social media engagement. They discuss the humbling experience of being recognized for their work, the significance of crafting engaging hooks, and the evolving nature of audience engagement. The conversation also touches on the unintended consequences of marketing messages, the impact of negative feedback, and the necessity of authenticity in building connections. Ultimately, they emphasize the power of intentional communication and the importance of adapting to audience needs. 
They discuss strategies for building a personal brand, overcoming the fear of starting, and the significance of engaging with others to enhance visibility and connection in the digital space. The dialogue highlights the evolving landscape of social media and the need for individuals to adapt and thrive within it.
Truths:
Authenticity is key in content creation.
Overcoming imposter syndrome is part of growth.
Engaging with your audience is crucial – don’t post and ghost!
Quality content often requires multiple takes.
Confidence in communication can be built over time.
Understanding your audience is essential for effective communication.
Personal branding can lead to unexpected connections and opportunities.
Crafting effective hooks is essential for capturing audience attention.
The nature of hooks evolves, requiring constant adaptation.
Negative feedback is part of the process; thick skin is necessary.
Authenticity in communication fosters deeper connections.
Engagement metrics are crucial for understanding audience response.
Intentionality in communication can enhance audience interaction.
Understanding your audience is crucial for effective messaging.
Social media is an attention economy where brands compete for visibility.
Starting to create content is a significant hurdle for many.
Consistency and authenticity are key to building a personal brand.
Engagement with others' content is essential for growth.
The algorithm rewards active participation on social media.
Content creation should be fun and not feel like a chore.
Don't be afraid to experiment and learn from your content.
It's important to step outside your echo chamber for broader understanding.

The Art of Speaking Up: Intentional Communication with Heather DeSiena

Are you afraid to "ask the question"?  How does communication help extend your network, enhance your credibility and strengthen your relationships?
In this conversation, Dave Thompson and Heather DeSiena explore the significance of communication in various professional contexts. Heather emphasizes the importance of choosing words carefully, the value of emotional intelligence, and the necessity of asking the right questions. They discuss how effective communication can lead to career transitions, networking opportunities, and successful negotiations. Heather shares her personal experiences and insights on how to improve communication skills and the human element in a technology-driven world.
In this engaging conversation, Heather DeSiena and Dave Thompson discuss the intricacies of salary negotiations, the importance of understanding corporate culture, and the art of public speaking. They explore how individuals can advocate for themselves in the workplace, the significance of human connection in corporate environments, and the challenges and lessons learned in public speaking. The discussion emphasizes the need for effective communication, negotiation skills, and a human-centric approach to leadership and corporate culture.
Follow Heather on LinkedIn for more great tips here!
Learn more about how to bring Heather to your team or for coaching!
Truths:
Words matter in every industry.
Success isn't built on silence.
Communication skills can always be improved.
Asking the right questions opens doors.
Intentionality in communication fosters better relationships.
Human connection is essential in a technology-driven world.
Negotiation starts long before the contract.
Understanding your audience is key to effective communication.
Building rapport is crucial in any interaction.
Possibilities are endless when you ask questions.
Many companies expect candidates to negotiate offers.
Negotiation can include salary, equity, and benefits.
Listening is a crucial part of effective communication.
Corporate culture impacts employee engagement and productivity.
You can be profitable without sacrificing your people.
Quiet quitting is a significant issue in corporate America.
Human connection is essential in remote work environments.
Public speaking requires adaptability and authenticity.
Being human is your competitive edge in business.

The Science of Confessions: Risks, Reforms & the Future of Interrogation with Hayley Cleary, PhD and Christian Meissner, PhD

Leading scholars in the fields of criminology and psychology have published the latest scientific review paper titled Police-Induced Confessions 2.0; Risk Factors and Recommendations.  We were lucky to be joined by two of the authors on this episode of the Truth Be Told podcast.
Host Dave Thompson is joined by two guests, Dr. Hayley Cleary, and Dr. Chris Meissner as they delve into the complexities of interview techniques, false confessions, and the importance of collaboration between academic research and practical law enforcement. They discuss their personal journeys into the field, the evolution of interrogation methods, and the critical role of humility and communication in effective interviewing. The conversation highlights the weight of confessions in investigations and the need for ongoing research and training to improve practices in the field. This conversation delves into the psychology of interrogation, emphasizing the importance of an open-minded investigative approach. The speakers discuss how biases can affect the interrogation process, the significance of understanding risk factors, and the need for effective interviewing techniques. They highlight the shift towards science-based interviewing practices and provide recommendations for improving the reliability of information gathered during interrogations.
Read the Scientific Review Paper 2.0:  APA PsycNet FullTextHTML page
Truths:
 Research should inform practical applications in interrogation.
Confessions can heavily influence the perception of evidence.
Ongoing training is necessary to adapt to new findings.
Understanding human communication enhances interrogation techniques.
The evolution of interrogation practices is ongoing.
Laboratory research provides foundational insights for fieldwork.
Curiosity drives both scientific and investigative inquiry.
Building rapport is key to effective interviewing.
The goal of an interview should be cooperation, not just a confession.
Confessions can contaminate our opinion and affect judgments.
Understanding risk factors is crucial for accurate information gathering.
We need to reduce the use of accusatorial practices in interviews.
Evidence-based suspicion can help protect innocent individuals.
Collaboration between researchers and practitioners is essential for innovation.

From Interviewing to Industry Leadership: Career Pivots and Communication with David Johnston.

In this episode of the Truth Be Told podcast, host Dave Thompson interviews David Johnston, Vice President of Asset Protection and Retail Operations at the National Retail Federation. They discuss David's extensive career in loss prevention, the evolution of communication in the industry, and the challenges faced in franchise environments.
David shares insights on the importance of building relationships, managing egos, and the transition from a practitioner to a business mindset. The conversation highlights the significance of effective communication and adaptability in various roles throughout one's career. In this conversation, David Johnston and Dave Thompson discuss the importance of intentional communication, building rapport, and the role of the National Retail Federation (NRF) in advocating for the retail industry. They explore the challenges of networking in a digital age, the significance of genuine relationships, and the complexities of engaging with media and legislators. The discussion also highlights the upcoming NRF Protect event, emphasizing its value for learning and networking within the retail sector.
Connect with David Johnston here: David Johnston | LinkedIn
Register for NRF Protect 2025: Registration Information | NRF PROTECT 2025
Retailers - use discount code WZ200 to receive $200 off registration as a "thank you" for being a listener to the Truth Be Told podcast, courtesy of the NRF!
Truths:
 
Communication is a core skill in any profession.
Building relationships is essential for success.
Continuous learning is crucial for career growth.
Transitioning roles requires adaptability and new strategies.
Franchise environments present unique challenges.
Understanding cultural differences is key in global operations.
Effective communication can help manage difficult conversations.
Sales skills can be developed from interviewing techniques.
Every conversation can be viewed as an opportunity to negotiate or sell.
Plan conversations with clear intent and goals.
Active listening and open-ended questions foster better communication.
Engagement in meetings is crucial for effective communication.
Genuine relationships lead to successful networking.
Effective communication is key in high-stakes situations.
Helping others achieve success leads to personal growth.

The Truth Behind True Crime: Media and Justice with Jia Rizvi.

In this conversation, Dave Thompson and Jia Rizvi explore the intricacies of conversation, the impact of wrongful convictions, and the journey into filmmaking. They discuss the emotional toll of storytelling, the ethics involved in documentary filmmaking, and the importance of understanding the criminal justice system. Jia shares her personal experiences and insights gained from working with wrongfully convicted individuals, emphasizing the need for genuine representation and advocacy in storytelling. In this conversation, Jia and Dave explore the intricacies of interviewing in the true crime genre, emphasizing the importance of creating a comfortable environment for subjects to share their stories. They discuss the emotional weight of these narratives, the challenges of resistance from various parties, and the purpose behind documentary filmmaking, particularly in raising awareness about wrongful convictions. The conversation highlights the power of silence in interviews and the impact of media on public perception of justice.
Learn more about Jia here: Documentary Filmmaker | Jia Rizvi
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Wrongful convictions have a profound impact on individuals and families.
Filmmaking can be a powerful tool for advocacy and storytelling.
Understanding the criminal justice system is crucial for effective storytelling.
Ethics in storytelling must be prioritized to avoid re-traumatizing subjects.
Real stories deserve genuine representation without sensationalism.
The emotional toll of filmmaking can be significant for creators.
Advocacy for wrongfully convicted individuals is a driving force for many filmmakers.
Personal experiences shape the passion for storytelling and advocacy. Creating a comfortable environment is key for interviews.
Silence can encourage subjects to share more.
Authenticity in storytelling is crucial.
Many people are unaware of the prevalence of wrongful convictions.
Documentaries can significantly influence public perception.
Interviewing requires a balance of structure and flow.
Emotional narratives can be challenging to navigate.
The impact of wrongful convictions extends beyond the individual.

Shut the F Up and Listen: The Communication Hack You’re Probably Ignoring with Matt Halloran

In this episode of the Truth Be Told podcast, host Dave Thompson engages with Matt Halloran to explore the critical role of listening in effective communication. They discuss the undervalued skill of listening, the importance of silence, and how engaged listening can transform personal and professional relationships. Matt shares insights from his experiences, including his background in therapy and financial services, emphasizing that listening is not just about hearing words but understanding the underlying emotions and intentions. The conversation also touches on practical exercises to improve listening skills and the different types of communicators. In this conversation, Matt Halloran discusses various communication styles and the importance of adapting to different conversational dynamics. He introduces the metaphor of different types of 'divers' to illustrate how people engage in conversations, emphasizing the need for active listening and holding space for emotions. The discussion also touches on the significance of silence in communication and how these principles apply in both face-to-face and digital interactions. Halloran provides practical tips for improving conversational skills and building rapport, ultimately highlighting the transformative power of listening.
Are you following us on Instagram?
Connect with Matt: 
Matt Halloran | Shut The F Up
Shut the F Up and Listen
Matt Halloran on LinkedIn
Truths:
Listening is often confused with hearing; true listening requires intention.
Engaged listening is about understanding, not just responding.
People often listen to respond rather than to understand.
The ability to sit in silence can change conversations.
Listening is a skill that can be developed and practiced.
Empathy is crucial in understanding others' perspectives.
Different types of communicators can impact the flow of conversation.
Practical exercises can enhance listening skills in everyday situations.
Understanding different communication styles can enhance interactions.
Active listening is crucial for meaningful conversations.
Holding space allows others to process their emotions.
Adapting to the emotional state of others is essential.
Using open-ended questions fosters deeper discussions.
Listening is an act of love and respect.
Practicing these skills can improve personal and professional relationships.

Turning Pain into Purpose: An Inspirational Journey with Chad Porter

In this episode of the Truth Be Told podcast, host Dave Thompson speaks with Chad Porter, who shares his inspiring journey from being a star athlete to surviving a life-altering accident. The conversation delves into the power of choice, the impact of Chad's athletic background, the day of the accident, and the aftermath that followed. Chad reflects on the importance of free will, the support of his family, and how he turned a traumatic experience into a message of hope and resilience for others. In this conversation, Chad Porter shares his profound journey of resilience and healing after a life-altering accident. He discusses the emotional masks people wear, the importance of facing reality, and the power of humor in overcoming adversity. Chad emphasizes the significance of treating others with kindness and understanding, as everyone is fighting their own battles. He reflects on his transition from personal struggle to inspiring others through storytelling, highlighting the impact of genuine connection and support. Throughout the dialogue, he offers insights on maintaining mental health and the universal messages of hope and perseverance that resonate across different audiences.
 
Learn more about Chad at ChadPorter.org
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Follow Chad on Instagram
Follow Chad on LinkedIn
Truths:
Free will gives us the ability to make our own choices every single day.
Regret can hold us back, but we must learn and grow from our experiences.
The power of storytelling can inspire and motivate others.
Life's challenges can lead to unexpected opportunities for growth.
We should not ignore the signs and red flags in our lives.
Finding humor in dark times can be a coping mechanism. Everyone wears a mask to hide their true feelings.
It's important to balance being genuine with putting on a brave face.
Coping mechanisms can sometimes lead to isolation.
Humor can be a powerful tool in dealing with pain.
Facing reality is a gradual process, not an instant revelation.
Support from others is crucial, but so is self-acceptance.
Treating people normally can help them feel less isolated.
Sharing your story can inspire others to overcome their struggles.
Gratitude can shift your perspective and improve mental health.
It's essential to control what you can and let go of what you can't.
 

What We Recall, What We Rewrite: Memory and Communication with Elizabeth Loftus, PhdD

 
In this conversation, Dr. Elizabeth Loftus, a pioneer in memory research, discusses the complexities of memory accuracy, particularly in the context of eyewitness testimony and its implications for wrongful convictions. The conversation explores how various factors, including questioning techniques and social influences, can distort memories, leading to significant consequences in legal settings. Loftus shares insights from her foundational research on eyewitness memory, emphasizing the importance of understanding memory fallibility in both personal and legal contexts. In this conversation, Elizabeth Loftus discusses the complexities of memory, including the factors that influence memory accuracy, the controversies surrounding memory retrieval, and the implications of false memories in therapeutic settings. She emphasizes the malleability of memories, the importance of context in recall, and the ethical considerations of memory modification. Loftus also shares personal insights on how her research impacts her daily life and offers advice for both researchers and laypeople regarding memory awareness.
 
Truths:
·       Memory accuracy is influenced by many factors, including emotions and questioning.
·       Eyewitness misidentification is a significant cause of wrongful convictions.
·       People often believe their memories are accurate, even when they are not.
·       Leading questions can alter a witness's memory of an event.
·       Witnesses can contaminate each other's memories through discussion.
·       Social media can spread misinformation that affects memory recall.
·       The wording of questions can significantly impact the responses given by witnesses.
·       Expert testimony focuses on the reliability of memory, not the outcome of cases.
·       Memory can change over time, especially with repeated questioning.
·       Understanding memory fallibility is crucial in legal and personal contexts. Memory accuracy is influenced by various factors at different stages.
·       Controversies exist around memory retrieval methods and their implications.
·       Contextual cues can aid in memory recall but are not always reliable.
·       Flashbulb memories, while vivid, can change over time.
·       Questioning someone's memory can lead to discomfort and defensiveness.
·       Therapeutic practices can unintentionally create false memories.
·       Memory modification raises ethical questions about its application.
·       People often distort their own memories for self-enhancement.
·       False memories can appear detailed and emotional, complicating their validation.
·       It's important to approach memory discrepancies with understanding, not suspicion.
 

The Human Connection: How Empathy Shapes Effective Communication with James Harris

In this episode of the Truth Be Told podcast, host Dave Thompson engages in a deep conversation with James Harris, a former police officer turned senior lecturer. They explore James's transition from law enforcement to academia, the intricacies of investigative interviewing, the importance of empathy in communication, and the challenges of navigating diversity in policing. James shares insights from his extensive experience in the field, emphasizing the need for understanding and rapport in interviews, as well as the impact of past experiences on individuals' interactions with law enforcement. In this conversation, James and Dave explore the intricate balance between empathy and assertiveness in law enforcement, the critical role of interview advisors, and the importance of understanding the interview process. They discuss the 'WISCI' framework for managing witness interviews during critical incidents and emphasize the mental wellness of investigators. The conversation wraps up with insights on decision-making in investigative work, highlighting the need for fairness and justification in actions taken during investigations.
Truths:
Empathy is crucial in communication, especially in high-pressure situations.
The goal of an interview should not be to obtain a confession, but to obtain reliable or actionable information.
Understanding diverse backgrounds is essential in law enforcement, and communication globally.
Past experiences shape individuals' perceptions of authority figures.
Effective communication skills are transferable across various fields.
Building rapport is key to successful interviews.
Judgment can hinder the interview process and lead to misunderstandings.
The importance of context in understanding individuals' behaviors.
Empathy can help bridge gaps between law enforcement and communities. Empathy is crucial in law enforcement interactions.
Assertiveness must be balanced with empathy for effective communication.
Cooperation is preferred over mere compliance in investigations.
Interview advisors play a strategic role in investigations.
Understanding the interviewee's background is essential for effective interviewing.
The 'WISCI' framework helps categorize witnesses in critical incidents.
Mental wellness of investigators is vital for effective performance.