Truth Be Told

Conversations that debunk myths, explore case studies and identify the keys to effective communication with a Certified Forensic Interviewer and special guests. Need to talk to an employee about a disciplinary issue? A family member or significant other about an uncomfortable topic? Attempting to uncover the truth of ”what really happened” through effective questioning and active listening? With unique perspectives from interrogators, exonerees, academics and professionals across multiple disciplines, learn how strategic communication can work to your advantage. Powered by Wicklander-Zulawski & Associates (WZ) and the International Association of Interviewers (IAI), ”Truth Be Told” brings to you some of the leading voices in the space of communication, investigations and interpersonal behaviors.

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Episodes

Wednesday Sep 17, 2025

Dive into the gripping world of financial deception as we unravel a nationwide scam orchestrated from within the walls of Georgia's prisons. Join detectives Carlos Verdoni and Andrew Rowe as they expose the intricate web of deceit involving drones, cryptocurrency, and a network of unsuspecting victims. Discover how sharp communication and relentless investigation brought this $80 million scheme to light. The discussion highlights the importance of communication and collaboration in unraveling the scam, which involved multiple jurisdictions and millions of dollars. Don't miss this eye-opening episode of Truth Be Told!
Truths:
Effective communication is crucial in unraveling complex scams and building collaborative networks.
Financial scams can target anyone, including well-educated professionals, highlighting the need for vigilance.
The use of technology, like drones and cryptocurrency, is evolving in criminal activities, requiring adaptive investigative techniques.
Building strong relationships and networks is essential for successful multi-jurisdictional investigations.
Public awareness and education are key in preventing individuals from falling victim to scams.
The prison system's vulnerabilities can be exploited for large-scale criminal operations.
Persistence and collaboration among law enforcement agencies can lead to significant breakthroughs in complex cases.
Understanding the psychology of victims and suspects is vital in conducting effective interviews and investigations.
Legislation and security protocols need to evolve to address the challenges posed by modern scams.
The importance of reporting scams to local authorities and utilizing available resources cannot be overstated.

Wednesday Sep 03, 2025

In this episode of Truth Be Told, host Dave Thompson, CFI sits down with Patrick Everson, one of the most trusted voices in sports betting journalism. Patrick reveals how relationship building and trust have been the foundation of his career, allowing him to cultivate reliable sources and break credible stories in a high-stakes industry. They explore how effective communication not only builds those behind-the-scenes connections but also shapes how information is shared with the public - and how that delivery has evolved in the fast-moving world of sports media. From the sportsbook to the storyline, this conversation shows why the real insider edge isn’t just about odds - it’s about trust and communication.
Follow Patrick on X
Check out more info about Vegas Insider
See what Patrick is up to on Fox Sports!
Truths:
Building Trust with Sources: Patrick emphasizes the importance of developing and maintaining relationships with sources over years, which is crucial for gathering reliable information.
Transparency and Discretion: He discusses the balance between sharing information and protecting the anonymity of sources, highlighting the need for discretion in journalism.
Adapting to Social Media: Patrick talks about the evolution of content distribution, noting the shift towards shorter, more focused videos to cater to changing audience preferences.
Engagement through Relatability: He stresses the importance of being relatable and sharing personal interests to build a connection with the audience, beyond just professional content.
Consumer Responsibility: Patrick points out that consumers need to be more vigilant in verifying information due to the fast-paced nature of social media and the prevalence of parody accounts.
Evolving Content Strategies: He shares insights on adapting content strategies based on analytics and audience engagement, such as moving to live videos for better reach.
Communication in Betting: Patrick advises on responsible betting communication, emphasizing the importance of understanding the risks and managing expectations.
Humanizing Communication: He highlights the value of being human and self-deprecating in communication to foster trust and engagement

Wednesday Aug 20, 2025

Is AI replacing you?
Can you be more efficient without being extinct?
Join Dave Thompson, CFI and Tom Meehan, CFI as they delve into the rapidly evolving world of artificial intelligence. Discover how AI is reshaping careers, the potential risks of bias and automation, and the importance of embracing technology to enhance efficiency. From AI's role in the legal system to its impact on sports and investigations, this episode offers a comprehensive look at the opportunities and challenges of AI.
Thank you to CONTROLTEK for supporting this episode!
Truths:
AI's Transformative Impact: AI is rapidly changing both professional and personal landscapes, offering tools that can significantly enhance efficiency and productivity.
Balancing Risks and Opportunities: While AI presents game-changing potential, it also brings risks such as bias and over-reliance on automation. It's crucial to navigate these challenges responsibly.
AI in the Legal System: The integration of AI in legal processes can streamline research and case analysis, but it requires careful management to avoid errors and ensure accuracy.
Embracing Technology: To remain relevant and competitive, individuals and organizations should leverage AI to improve workflows and decision-making processes.
Real-World Applications: AI is being utilized across various industries, from sports analytics to investigations, highlighting its versatility and potential to drive innovation

Wednesday Aug 06, 2025

What does science have to do with homicide interrogations?
Everything.
In this episode of the Truth Be Told podcast, Detective Shaun Sylvester, PhD discusses his unique journey from law enforcement to academia, emphasizing the importance of evidence-based interviewing techniques. He shares insights on the significance of rapport and empathy in interrogations, the challenges of preparing for interviews, and the need for continuous improvement through peer review. The conversation also touches on the impact of community relations in policing and the future of interrogation practices, highlighting the necessity of adapting to new research and methodologies.
 
Truths:
Evidence-based interviewing techniques are crucial for effective communication.
Building rapport and empathy is essential in interrogations.
Understanding the needs of interviewees can lead to better outcomes.
Preparation and planning are vital to avoid information leakage during interviews.
Peer review can help improve investigative techniques and outcomes.
Communication skills are often underdeveloped in law enforcement officers.
Confirmation bias can affect investigations and should be addressed.
Community relations play a significant role in effective policing.

Wednesday Jul 23, 2025

How can you tell if somebody is conning you?
Ever meet someone who isn't exactly who they claim to be?
In this episode, Johnathan Walton shares his personal experience with con artists, detailing the emotional manipulation tactics they use and the red flags to watch for. He discusses the importance of reporting these crimes, the role of investigators, and how technology plays a significant part in modern scams. Walton emphasizes the need for awareness and education to prevent others from falling victim to similar schemes, while also highlighting the power of collective voice and media in seeking justice
Learn more about Johnathan, his book "Anatomy of a Con Artist" and his latest podcast series, Cocaine Air!
Truths:
Con artists are skilled at emotional manipulation.
Victims often feel embarrassed and reluctant to report scams.
Red flags include TMI (too much information) and excessive kindness.
Investigators should reassure victims about confidentiality.
Con artists often create elaborate backstories.
Technology can be used to fabricate evidence.
Isolation is a common tactic used by con artists.
The 'Beak wetting' technique builds trust through small favors.
Background checks can help identify potential con artists.
Victims can become advocates and help others avoid scams.
 

Wednesday Jul 09, 2025

Ever feel like you're running on ambition fumes? In this episode, Dave Thompson and Kasey Franco unpack the sneaky ways burnout shows up—especially for high-achievers who "power through" everything. From tech overload to boundary blunders, they explore how to spot burnout, stop it in its tracks, and actually recover. Tune in for practical tips, a few hard truths, and maybe even permission to take a damn break.
Learn more about Kasey here!
In this episode, Dave Thompson and Kasey Franco delve into the complexities of burnout, particularly in high-performing individuals. They discuss the various types of burnout, the importance of self-awareness, and the role of ambition in contributing to burnout. Kasey emphasizes the need for setting boundaries, effective communication, and the impact of technology on mental health. The conversation also highlights practical interventions for recovery, the significance of celebrating small wins, and the importance of leaders in fostering a supportive environment to combat burnout.
Truths:
Burnout is a neurophysiological response to prolonged stress.
There are different types of burnout: cognitive, emotional, physical, and identity burnout.
Self-awareness is crucial in identifying personal burnout symptoms.
High performers are often more vulnerable to burnout due to their ambition.
Setting boundaries and managing expectations can help prevent burnout.
Effective communication within teams can alleviate stress and burnout.
Technology can both help and hinder our mental health.
Celebrating small wins can boost morale and combat burnout.
Micro interventions, like breathwork, can be effective in managing stress.
Burnout is not a failure; it's a signal from your body that you need to recharge.

Wednesday Jun 25, 2025

In this conversation, Dave Thompson, CFI and Natalie Gordon, Ph.D., explore the evolving landscape of jury consulting, particularly in the area of social science and the implications on the legal system. They discuss the role of jury consultants in understanding juror psychology, the myths surrounding jury duty, and the importance of effective storytelling in court. The conversation also delves into the emotional experiences of jurors and the insights gained from post-trial interviews, highlighting the growing significance of jury consulting in legal strategy. In this conversation, Dave Thompson and Natalie Gordon, Ph.D., explore the intricate dynamics of juror behavior, trial strategies, and the importance of effective communication in legal settings. They discuss how jurors' perceptions can shift during trials, the challenges of memory in lengthy cases, and the role of mock trials and focus groups in preparing for court. The conversation emphasizes the need for attorneys to understand juror psychology and the impact of group dynamics on decision-making, ultimately highlighting the value of research in shaping legal strategies.
Learn more about Elite Training Days!
Truths:
Jury consultants help attorneys understand juror perspectives.
Jurors often care about evidence more than perceived biases.
The media shapes misconceptions about jury duty.
Nonverbal cues are often misinterpreted in court.
Jurors can be influenced by their personal experiences.
Jury consulting is a growing field in legal strategy.
Post-trial interviews provide valuable insights for attorneys.
Jurors appreciate the opportunity to share their experiences.
Building rapport with jurors is crucial for trial success.
Jurors often reflect on their biases during deliberations.
Memory challenges can affect jurors' recall in long trials.
Shadow juries can provide insights into real jury dynamics.
Mock trials help attorneys refine their case strategies.
Effective communication is key in informing jurors.
Group dynamics can significantly influence juror opinions.
Research can reveal unexpected interpretations of evidence.
Preparation and understanding juror psychology enhance trial outcomes.

Wednesday Jun 11, 2025

In this episode, Dave Thompson and Mark Anderson discuss the evolution of interview and interrogation techniques, emphasizing the importance of seeking truth over mere confessions. They explore the pressures faced by investigators, the impact of recording interviews, and the biases that can affect forensic evidence. Mark shares personal experiences that highlight the need for strategic empathy and the importance of continuous learning in the field. In this conversation, Mark Anderson and Dave Thompson discuss the intricacies of effective interviewing, emphasizing the importance of behavior, trauma awareness, and the need for active listening. They explore how planning and preparation can enhance interview outcomes and the significance of building credibility and confidence in communication. The discussion highlights the transferable skills applicable across various fields, reinforcing the idea that effective communication is essential in all interactions.
Learn more about Mark here: Mark Anderson - Anderson Investigative
Truths:
Changing the purpose of an interview from confession-seeking to truth-seeking is crucial.
Pressure on investigators often comes from leadership that doesn't understand modern techniques.
Recording interviews can provide valuable insights and reduce bias.
Bias in forensic evidence can be mitigated by limiting information given to forensic experts.
After-action reviews can improve performance across various fields, not just law enforcement.
Strategic empathy is essential in interviews, especially in sensitive cases.
Old habits in interviewing can be difficult to break, but it's necessary for progress.
The importance of a team approach in reviewing investigations is often overlooked.
Continuous learning and adapting to new research is vital for effective interviewing.
Personal experiences can shape how investigators approach sensitive topics in interviews. We need to change where we are here.
Trauma has a huge effect on memory recall.
Planning is indispensable for effective interviews.
Sincerity breeds credibility in communication.
Interviewing is a professional skill set that requires practice.

Wednesday May 28, 2025

In this episode of the Truth Be Told podcast, host Dave Thompson, CFI interviews retired FBI agent Jerri Williams, who shares her extensive experience in law enforcement, particularly in communication and media relations. They discuss the importance of debunking myths about the FBI, the evolution of financial crimes, and the critical role of effective communication in interviews and crisis situations.
Jerri also reflects on her transition to media relations and the challenges of maintaining public safety while managing information dissemination. The conversation highlights the skills necessary for successful investigations and the nuances of portraying crime in fiction.
In this conversation, Jerri Williams shares her journey from being an FBI agent to becoming a successful author and podcaster. She discusses the challenges of writing fiction, the importance of balancing realism with entertainment, and the misconceptions surrounding the FBI in media. Jerri also highlights her experiences in podcasting, the evolution of her interview style, and her recent work as a consulting producer on a new TV show - Duster. Throughout the discussion, she emphasizes the significance of effective communication in both personal and professional contexts.
Check out Jerri's podcast: FBI Retired Case File Review
Duster - Newly released Max Original Series
Thank you to Axis Communications for supporting this episode!
Truths:
Myths about the FBI often stem from media portrayals.
Building rapport can turn suspects into informants.
Interviews should be conversations, not interrogations.
Crisis communication requires balancing accuracy and urgency.
Financial crimes evolve with technology and trends.
Public perception is shaped by how information is presented.
The role of a spokesperson is to represent the organization, not personal views.
Misconceptions can lead to prejudicial statements in media.
Fiction writing requires creativity and attention to detail.
Writing can be a painful process, but rewarding.
Realism in fiction is crucial for engaging storytelling.
Consistency in character development is key.
Podcasting can be a powerful platform for authors.
Evolving interview techniques can enhance storytelling.
FBI myths in media can mislead the public.
Collaboration between agencies can lead to successful outcomes.
Female agents are often misrepresented in media.
Developing informants is a critical part of FBI work.
Effective communication is about understanding the listener.

Wednesday May 14, 2025

Stop scrolling.  This is an emergency.
Also, it's a hook.  A way to grab your listeners attention to increase engagement.
How can lessons from social media impact our everyday communication?
In this engaging conversation, Dave Thompson is joined by Dawn Faithfull and Matthew day – communication experts who excel in social media outreach and engagement.  They explore various aspects of communication and content creation, discussing the importance of authenticity, overcoming imposter syndrome, and the cultural shifts in how social media is perceived and utilized. They share personal experiences and insights on creating engaging content, the challenges faced in the process, and the evolving landscape of communication in the digital age.
In this conversation, the speakers explore the nuances of personal branding, the importance of effective communication, and the challenges of navigating social media engagement. They discuss the humbling experience of being recognized for their work, the significance of crafting engaging hooks, and the evolving nature of audience engagement. The conversation also touches on the unintended consequences of marketing messages, the impact of negative feedback, and the necessity of authenticity in building connections. Ultimately, they emphasize the power of intentional communication and the importance of adapting to audience needs. 
They discuss strategies for building a personal brand, overcoming the fear of starting, and the significance of engaging with others to enhance visibility and connection in the digital space. The dialogue highlights the evolving landscape of social media and the need for individuals to adapt and thrive within it.
Truths:
Authenticity is key in content creation.
Overcoming imposter syndrome is part of growth.
Engaging with your audience is crucial – don’t post and ghost!
Quality content often requires multiple takes.
Confidence in communication can be built over time.
Understanding your audience is essential for effective communication.
Personal branding can lead to unexpected connections and opportunities.
Crafting effective hooks is essential for capturing audience attention.
The nature of hooks evolves, requiring constant adaptation.
Negative feedback is part of the process; thick skin is necessary.
Authenticity in communication fosters deeper connections.
Engagement metrics are crucial for understanding audience response.
Intentionality in communication can enhance audience interaction.
Understanding your audience is crucial for effective messaging.
Social media is an attention economy where brands compete for visibility.
Starting to create content is a significant hurdle for many.
Consistency and authenticity are key to building a personal brand.
Engagement with others' content is essential for growth.
The algorithm rewards active participation on social media.
Content creation should be fun and not feel like a chore.
Don't be afraid to experiment and learn from your content.
It's important to step outside your echo chamber for broader understanding.

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Insights from a Certified Forensic Interviewer

Obtaining information from people who are reluctant to share it is a daily task for investigators. However, these same strategies may apply in your everyday life.  Listen to conversations from the perspective of a Certified Forensic Interviewer as he talks with guests from all disciplines to help you become a better communicator.  Guests include expert interrogators, inquisitive parents, relationship experts, scholars, customer service professionals and more!

 

To learn more about becoming a better interviewer, check out our training opportunities.

 

Become a member of our global network at the International Association of Interviewers.

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