Truth Be Told

Conversations that debunk myths, explore case studies and identify the keys to effective communication with a Certified Forensic Interviewer and special guests. Need to talk to an employee about a disciplinary issue? A family member or significant other about an uncomfortable topic? Attempting to uncover the truth of ”what really happened” through effective questioning and active listening? With unique perspectives from interrogators, exonerees, academics and professionals across multiple disciplines, learn how strategic communication can work to your advantage. Powered by Wicklander-Zulawski & Associates (WZ) and the International Association of Interviewers (IAI), ”Truth Be Told” brings to you some of the leading voices in the space of communication, investigations and interpersonal behaviors.

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Episodes

Wednesday Feb 28, 2024

In this episode, host Dave Thompson interviews Joumana Kidd, discussing her diverse career in media and sports journalism. They also discuss the pressure and urgency in sports reporting, the impact of negative media attention, and the challenges of living in the public eye. Joumana shares insights into interviewing athletes and entertainers, overcoming resistance in interviews, and the importance of context in interviews. They also touch on the positive side of sports reporting and the challenges of public scrutiny.
Truths
Empathy and understanding can help to create a more comfortable environment
Putting somebody in a defensive position just to get your desired result will result in increased resistance or faulty compliance
Understand that the public perception of an event may not provide the full context to what really happened
Pressure and urgency placed on interviewers may result in poor questions and confrontational behaviors

Tuesday Feb 20, 2024

In this episode, Hayley Cleary, PhD discusses the unique developmental period of adolescence and its impact on conversations and interviews with youth. She emphasizes the importance of understanding the differences between juvenile, youth, adolescent, and teenager, and the extended period of adolescence that lasts beyond the teen years. Cleary highlights the vulnerability of youth in conversations and the impact of life experiences on their decision-making. She also explores the role of empathy and rapport in building effective communication with youth.
Truths:
Adolescence is a unique developmental period that extends beyond the teen years and is marked by ongoing neurological and psychosocial maturation.
Youth are more vulnerable in conversations and interviews due to their limited future orientation and difficulty thinking deliberatively under stress.
Empathy and rapport are crucial in building effective communication with youth, but it is important to be authentic and avoid forced relatability.
Avoid making assumptions about youth based on their chronological age and acknowledge the power differential in conversations with authority figures.
Stay informed through research and reach out to authors for access to valuable resources.

Tuesday Feb 20, 2024

In this episode, Dave Zulawski, CFI, CFE and co-founder of Wicklander-Zulawski & Associates, shares insights and experiences from his career in interviewing and interrogation. He discusses the lack of training in these areas and the importance of effective communication skills. He emphasizes the need for flexibility in interviewing methods and the power of silence and active listening. Dave also highlights the value of recording interviews and how these skills can be applied in HR and hiring processes. He concludes by encouraging continual learning and self-evaluation in order to improve as an interviewer.
In this episode of the Truth Be Told podcast, we explore the importance of effective communication and how it can be improved. We discuss the role of active listening and empathy in communication, as well as the impact of non-verbal communication. We also address common communication barriers and how to overcome them. Finally, we touch on the topic of cultural differences in communication.
Truths:
Effective communication is crucial in all aspects of life, including interviewing and interrogation.
Flexibility in interviewing methods allows for better outcomes and adaptability to different situations.
Active listening and the use of silence can lead to more meaningful conversations and better information gathering.
Recording interviews provides valuable evidence, allows for review and feedback, and helps measure performance.
Interviewing skills can be applied in various contexts, including HR and hiring processes.
Continual learning and self-evaluation are essential for growth and improvement as an interviewer. Effective communication is crucial in all aspects of life, including personal relationships and professional settings.
Active listening and empathy are key components of effective communication, allowing for better understanding and connection with others.
Non-verbal communication, such as body language and facial expressions, can greatly influence the message being conveyed.
Communication barriers, such as language barriers and distractions, can hinder effective communication, but can be overcome with awareness and effort.

Welcome to "Truth Be Told"

Thursday Feb 15, 2024

Thursday Feb 15, 2024

The Truth Be Told podcast explores the secrets to strategic communication. The host, Dave Thompson, introduces the podcast and its focus on unlocking the secrets to effective communication. The podcast covers five main themes: strategy and preparation, understanding rapport, asking the right questions, evaluating performance, and bringing science into practice. Each theme is explored through conversations with experts from various fields, including investigative interviewing, negotiation, psychology, and law enforcement. The goal is to provide listeners with tools and information to become better communicators in their everyday lives.
5 Truths
Effective communication requires strategy and preparation.
Rapport is more than just small talk; it involves transparency, empathy, and understanding.
Asking the right questions at the right time and in the right context is crucial.
Evaluating one's own communication performance is essential for improvement.
Bringing science into practice can enhance communication skills.
 

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Insights from a Certified Forensic Interviewer

Obtaining information from people who are reluctant to share it is a daily task for investigators. However, these same strategies may apply in your everyday life.  Listen to conversations from the perspective of a Certified Forensic Interviewer as he talks with guests from all disciplines to help you become a better communicator.  Guests include expert interrogators, inquisitive parents, relationship experts, scholars, customer service professionals and more!

 

To learn more about becoming a better interviewer, check out our training opportunities.

 

Become a member of our global network at the International Association of Interviewers.

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