Truth Be Told

The Evolution of Non-Confrontational Interviewing with Dave Zulawski

In this episode, Dave Zulawski, CFI, CFE and co-founder of Wicklander-Zulawski & Associates, shares insights and experiences from his career in interviewing and interrogation. He discusses the lack of training in these areas and the importance of effective communication skills. He emphasizes the need for flexibility in interviewing methods and the power of silence and active listening. Dave also highlights the value of recording interviews and how these skills can be applied in HR and hiring processes. He concludes by encouraging continual learning and self-evaluation in order to improve as an interviewer.
In this episode of the Truth Be Told podcast, we explore the importance of effective communication and how it can be improved. We discuss the role of active listening and empathy in communication, as well as the impact of non-verbal communication. We also address common communication barriers and how to overcome them. Finally, we touch on the topic of cultural differences in communication.
Truths:
Effective communication is crucial in all aspects of life, including interviewing and interrogation.
Flexibility in interviewing methods allows for better outcomes and adaptability to different situations.
Active listening and the use of silence can lead to more meaningful conversations and better information gathering.
Recording interviews provides valuable evidence, allows for review and feedback, and helps measure performance.
Interviewing skills can be applied in various contexts, including HR and hiring processes.
Continual learning and self-evaluation are essential for growth and improvement as an interviewer. Effective communication is crucial in all aspects of life, including personal relationships and professional settings.
Active listening and empathy are key components of effective communication, allowing for better understanding and connection with others.
Non-verbal communication, such as body language and facial expressions, can greatly influence the message being conveyed.
Communication barriers, such as language barriers and distractions, can hinder effective communication, but can be overcome with awareness and effort.

Welcome to "Truth Be Told"

The Truth Be Told podcast explores the secrets to strategic communication. The host, Dave Thompson, introduces the podcast and its focus on unlocking the secrets to effective communication. The podcast covers five main themes: strategy and preparation, understanding rapport, asking the right questions, evaluating performance, and bringing science into practice. Each theme is explored through conversations with experts from various fields, including investigative interviewing, negotiation, psychology, and law enforcement. The goal is to provide listeners with tools and information to become better communicators in their everyday lives.
5 Truths
Effective communication requires strategy and preparation.
Rapport is more than just small talk; it involves transparency, empathy, and understanding.
Asking the right questions at the right time and in the right context is crucial.
Evaluating one's own communication performance is essential for improvement.
Bringing science into practice can enhance communication skills.